Reason: Candidates often interact with multiple people during the hiring process – recruitment, HR, subject matter experts, leadership, the hiring manager, etc. With so many involved, it can be daunting or confusing when a candidate has a question, needs clarification, or just wants to let you know that they received another offer, especially if the candidate is new to the hiring process. Designate and communicate a single point-of-contact for all questions so candidates are not left blasting out emails to everyone, or worse, are too intimidated to ask that all-important question that could mean the difference between having a successful interview and missing it entirely because they don’t know where to go.
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